Coming Soon…

Course Objectives

Lesson 1 – Server Function and Responsibilities

General Job Guidelines and Responsibilities

Menu Knowledge

Server Opening Procedures at the beginning of each shift

Server Closing Procedures at the end of each shift

Lesson 2 – The Guest

The Importance of the Guest

Service and Serving the Public

Building Rapport

Different Types of Guests

Recognizing Non-Verbal Clues from Guests

Lesson 3 – Personal Appearance

Uniform

Grooming

 

Course Information

Estimated Time: 2 hours

Difficulty: Beginner

Tracks:

Categories: ,

Course Instructors

Pat Troy-Brooks Pat Troy-Brooks Instructor

The Workwise Group, Wilmington, Delaware ~~ Pat is a highly acclaimed workforce strategist, certified business & life coach, motivational speaker, and published author, with over 30 years of empowering people to create the lives they imagine through job readiness training, purposeful living, and life transitioning strategies.

Mary Parker Mary Parker Instructor

Computer Management Corp, Cocoa, Florida ~~ Engaged in the development and delivery of multimedia training, certification programs and LMS management, Mary designs our courses and developed our website. She has been an instructor for a variety of adult learning programs, both on-site and online since 1983.

 

One-Time Payment

$59.99
1 year of access
 
Purchase