How Many Sales People Does Your Organization Employ?

One, two, three, five, ten?

If your entire staff is not included in your count, you are overlooking the most effective means of significantly boosting sales revenue and improving staff performance.

 

E.I.T.O.S. (Everyone In This Organization Sells)

This highly interactive learning experience will empower your front-line personnel to create WOW moments with each customer interaction and make lasting impressions of your organization in a short period of time. In 5-steps your team will learn how to:

    • Develop a customer-centric approach using a conversational style and build value with each customer interaction
    • Question, Probe & Listen to unearth exactly what the customer wants
    • Align the benefits of your organization with customers’ needs
    • Handle complaints, overcome resistance, and develop negotiation skills
    • Reinforce Value – How to make each customer interaction memorable and increase customer loyalty

 

Retail Sales Training

Turn, “Just Looking” into Closing the Deal with:

E.I.T.O.S. (Everyone In This Organization Sells)

This highly interactive learning experience will teach your staff methods of connecting with customers and to never ask, “May, I help you” again while boosting sales and return customers in a short period of time.

In 5-steps your team will learn how to:

    • Make an immediate connection with customers and establish trust
    • Question, Probe & Listen to unearth exactly what the customer wants
    • How to align the benefits of your products/service with customer needs and upselling techniques
    • How to be assertive, not aggressive and overcome objections
    • Recognize buying signals and closing the sale techniques

 

Hospitality Industry

Learn not only how to provide an exceptional dining experience for your guests, but how build rapport to encourage repeat business.  Learn effective techniques for suggestive selling and how to successfully upsell with our new online Professional Wait Staff Program.  This 5-part program includes:

Additional workshops and webinars can be customized for your organization to enhance the online training and to provide specific guidelines and sales techniques for your staff.

 

Training programs are conducted at your location and the workshops are customizable to address your specific mission, core values, needs, and timetable. These programs can also be delivered through a highly interactive webinar or Zoom meeting to accommodate all schedules. All programs focus on improving communication skills and ensuring positive customer interactions.